MOST OF US WILL NEVER DO GREAT THINGS, BUT WE CAN ALL DO SMALL THINGS IN A GREAT WAY.
INFORMATION & FAQ
If you have any questions you’ll probably be able to find the answer yourself here on this page. The section headings will guide you.
But if you can’t find the info you need, contact us. We’ll get back to you as soon as possible. See the CONTACT section at the top of this page.
Artists, bands, volunteers or traders you will also find what you need in this page. Easy!
For the latest lineup visit the LINEUP section.
When do tickets go on sale?
Weekend Summer Off the Tracks Festival Tickets are on sale now! Click here to buy tickets.
Day tickets can be bought on the gate only and are subject to availability. You’re really better to book in advance. We’d hate you to miss out.
How can I buy tickets?
You can buy tickets online from this website. You can purchase them in person from BMP record shop in Sadler Gate if you are in Derby.
All the details and prices are on our 'TICKETS' section.
Are there booking fees?
Booking fees are added on to the price of the tickets purchased online. Please check with the vendor’s terms and conditions.
If you buy via Off the Tracks Ticket Shop there is a charge added to the ticket price to cover admin costs.
What special offers are there?
We always offer our tickets for a limited time, discounted at our Early Bird prices.
When will I receive my tickets?
Online E-Tickets: your tickets will be automatically emailed to you once your payment is received.
If your confirmation and tickets don’t arrive by that time, please call or text 07825 512 168 or email email@example.com
I can’t use the tickets I’ve bought, can I get a refund
Sorry! We can’t refund or resell tickets that can no longer be used.
Can I sell or buy tickets from a third party?
Tickets are still available to buy here and we’d strongly advise you always book tickets directly through official channels.
Does my child need a ticket?
You don’t need a child’s ticket for those aged under 12. You will, however, need to register them with our child-safe team upon arrival where you will be given a wristband for them, to write your mobile number on.
You’ll need to buy a youth ticket for those aged 12-16 and they must still be 16 on the first day of the festival not when the tickets are bought.
Under-18s must be accompanied by an adult, and there is a limit of two youth tickets per adult ticket bought.
Postcode DE74 2RN
Here is the full address:
Donington Park Farmhouse
Melbourne Road, Isley Walton
Castle Donington DE74 2RN
Plan it: See the direction finder at the bottom of this page.
Air: East Midlands Airport (two miles down the road from the Off the Tracks site).
Taxi: Address for the driver... Donington Park Farmhouse Hotel, Melbourne Road, Isley Walton DE74 2RN
Coach & Bus: You can get national coaches to either Nottingham Broadmarsh bus station or Derby bus station. Then you can get a Skylink Nottingham bus that goes from Nottingham Broadmarsh bus station to East Midlands Airport (about 45 minutes).
Or a Skylink Derby from Derby bus station (it also calls at Derby train station) to East Midlands Airport (about 30 minutes). The airport is two miles from the festival. Taxis are available at the airport.
Train: Derby station is probably your best bet. It’s on the midland mainline and has links to lots of major cities. It’s about 10 miles from the festival site. The Skylink Derby bus service picks up outside the station and it will get you to East Midlands Airport, two miles away. The bus’ll take about half an hour.
Long Eaton train station is closest at about 5.5 miles away but you’re more likely to have to change trains to get there. You could catch the Skylink Nottingham bus from outside the station. Or you may be able to get a taxi.
East Midlands Parkway station is about seven miles away from the site but has no bus links to the festival. You may be able to get a taxi.
From the M1 (South): Leave the M1 at junction 23a, following signs for Nottingham East Midlands Airport (A453) and brown tourist signs for Donington Park. Go past the main entrance to the airport and on the A453 at Isley Walton take the Melbourne turning. We are half-a-mile down the road next the competitors entrance to Donington Park Circuit.
From the M1 (North): Leave the M1 at junction 24 and follow the A453 to Isley Walton, turn right (signposted Melbourne). We are half-a-mile down the road next the competitors entrance to Donington Park Circuit.
From the M6: Leave the M6 at junction 15 heading for Stoke-on-Trent and Uttoxeter (A50 bypass). Continue on the A50 following signs for Uttoxeter, Derby and later picking up signs for the M1. Continue past Uttoxeter following signs for the M1. Leave the A50 at the junction signposted Donington Park, Long Eaton and Shardlow. Take the fifth exit off the roundabout and follow the signs for Castle Donington and the brown Donington Park tourist sign. Continue through Castle Donington, on to the A453. At Isley Walton take the Melbourne turning. We are half-a-mile down the road next the competitors entrance to Donington Park Circuit.
From the M5/M40: Leave the M5 at junction 4a and join the M42. From the M40 join the M42 northbound at junction 3a. Continue northbound on the M42. Follow the M42 to junction 11 where it becomes the A42. Leave the A42 and take the A453 following signs for Nottingham East Midlands Airport. Isley Walton take the Melbourne turning. We are half-a-mile down the road next the competitors entrance to Donington Park Circuit.
From the M11/A1: Join the A14 heading west towards junction 19 of the M1. Join the M1 northbound at junction 19. Leave the M1 at junction 23a following signs for Nottingham East Midlands Airport (A453). On the A453 at Isley Walton take the Melbourne turning. We are half-a-mile down the road next the competitors entrance to Donington Park Circuit.
When does everything open?
Our campsite is officially open from 10am on the Friday of each event.
Your weekend ticket covers camping Friday & Saturday.
Don’t get here too late!
We all like a lie-in. But remember the Welcome Caravan and Wristband Exchange close at 10pm each night, so make sure you get to us before then on the day your ticket is valid from.
The site is barrier-controlled which will automatically lock down at this time.
Is parking included in the ticket price?
There will be a charge for parking and camping as appropriate. Please see our TICKETS page for current prices.
Where can I park my car?
There’s loads of space for parking on-site and it’s less than a minute's walk to the festival campsite. And, so you can save your legs for dancing, we also provide a pick-up truck service to carry your gear to wherever you want to pitch your tent.
Can I park my car by my tent?
That’s not possible, sorry. We don’t allow cars next to tents. But, if you’re bringing a caravan or trailer tent, you can leave your car on your pitch.
What are the facilities like for people with disabilities?
They’re good, we are proud to say. We provide proper, permanent disabled toilets and a dedicated parking and camping area for people with disabilities. Any questions, problems, info or help you need just ask an Off The Tracks steward.
Kids, how 'bout the kids?
Free Child-Safe wristbands are available from the campsite marquee. You must register your under-12s with us – look for the Child Safe flag! And write your mobile number on the wristband.
Can I have a campfire or barbecue?
You can bring gas or charcoal-burning barbecues. Please don’t bring disposable barbecues. We don’t let them in. They’re a massive fire hazard. The same goes for open fires, candles, tea lights and Chinese
lanterns. They’re not allowed, sorry. Don’t change gas canisters in your tent or use inside your caravan.
Can I bring my own alcohol?
By all means, but only for your campsite. You won’t be able to bring any food, alcohol (or glass) into the festival. There will be four well-stocked bars so no fear of running out. The festival bars operate a Challenge 21 policy so if you look like a young ’un make sure you bring ID.
The bar and food concessions are vital to the future of 'Off the Tracks' so we’ll ask you to show us inside any bags you want to bring into the concert areas. No drink of any kind is allowed via the main enterence of the venue. That is in or out. The site is fully licensed with lots of choice, so you won’t faint away from thirst.
Can I bring my pet?
We welcome responsible pet owners to the campsite but no animals except assistance dogs are allowed in the venues.
Will there be medical support on site for emergencies?
First aiders will be on site throughout the festival, but they don’t keep prescription medication so, if you need any, don’t leave it at home. Our First Aid point is clearly signposted near the bottom of the site. Ask a steward if in doubt.
Are there ever any thefts at the festival?
We have a professional security team on duty. Inevitably, there are sometimes thefts reported. Look after your valuables.
Where can I smoke at the festival?
Like everywhere you can’t smoke in any of the buildings and marquees at the festival – but it is an outside event so you won’t be deprived of your nicotine fix for long. Just please pay attention to any no smoking signs, thanks.
Is there a shop?
Yes, you’ll be able to buy the necessities of life, like milk and bread.
Is there a cash machine?
Yes, there is a cash machine, which makes a small charge per transaction. Please don’t bring large amounts of cash with you.
Do you recycle any of the rubbish?
Yes we do. Just put your rubbish in the appropriate bin and we do the rest.
Our campsite officially opens at 10am on the Friday.
Please arrive before 10pm on any night or the Welcome Caravan will be closed and the security barrier on lock-down.
We have loads of room in the car park so don’t park anywhere else. Disabled parking is extra-close.
Choose which suits you best…
General camping – Anybody at all welcome here.
Quiet camping – Keep the noise down and you and your neighbours will get on just fine.
Disabled camping – Close to the action and the facilities.
Respect thy neighbour
We know that when the main entertainment finishes, it’s all too common for people to return to their tents and create their own entertainment, often at the same time disturbing other people who are trying to sleep.
We’re not party-poopers so to combat this, we’ll keep the main venue area running as late as possible so that those who want to sleep can do so in peace, and dedicated party animals can continue to socialise in the main courtyard and bars.
Please keep the whole campsite quiet and family-friendly with no amplified music. All noise will be asked to be kept to a minimum after midnight, respecting everyone’s right to a good night’s sleep. After all, we want to enjoy the next day too, don’t we.
The campsite is aimed at those people who like to SLEEP when they return to their tent. Please be nice to your fellow festival-goers and respect this.
Also remember that wherever you are camped, it is unreasonable to expect absolute silence all night. It is a music festival after all.
Showers & Toilets
Showers are operated by token, available from the Welcome Caravan?? or hotel reception. Because of our location, high demand means the water tank for the showers can run low. For that reason, we will need to close the showers from 2-4pm daily to allow the tank to refill. Please look out for information on site. If you notice any problem with the showers or toilets, please report it to one of our stewards or the venue staff.
Our First Aid point is clearly signposted near the bottom of the site. Ask a steward if in doubt.
Elf and safety (boring but necessary stuff)
Open fires, candles, Chinese lanterns, fireworks and disposable barbecues are not allowed.
Gas or charcoal barbecues are fine.
Don’t use or change gas canisters in your tent or caravan.
It’s a busy site with loads of people and equipment. Some areas could pose a trip hazard. Please take care and use designated paths. Wear sensible shoes and report any hazards to the site stewards.
Don’t leave valuables in your tent. We have security, but be sensible. If you find someone else’s stuff, or if you see anything or anyone that seems suspicious don’t keep it to yourself, please tell one of our stewards or security staff straight away. We can’t accept responsibility for any losses you might experience.
The area around the campsite is working farmland or a caravan park for the rest of the year, so please respect it.
We welcome responsible pet owners to the campsite but no animals except assistance dogs are allowed in the venues.
If you’re interested in trading at our festival please email your details to firstname.lastname@example.org
Non-food Trading – Goblin Market
The Goblin Market is home to traders of handicrafts, clothing and jewellery from the UK, Morocco, Nepal, India, Africa and Thailand to name but a few! Get in touch with us if you can offer something special to our festival-goers.
Therapists – Energy Orchard
Therapists practise in the beautiful Energy Orchard – a secluded area of the festival with a truly magical atmosphere, where you’ll find the perfect setting to exercise your skills.
Food & Drink Concessions
We only ever have a few openings each year for new food/drink concessions so we’ll be in touch if a suitable space becomes available. Our bars are all managed by one provider so we won’t be accepting applications from new bar providers. To register your interest please email us or fill the form on the contact page.
Please remember, all applications will only be accepted if accompanied by full payment, a Risk Assessment and a copy of your Public Liability Insurance Certificate covering the period of the Festival.
Musicians & Bands
If you want to perform at Off The Tracks Festival get in touch. Post your CD and short biography to us. We can’t guarantee you a spot but we’ll be in touch if we can offer you one. Our programme is often bursting at the seams but we try to nurture a few up-and-coming acts if we can. We listen to every CD that is submitted to us.
Arts & crafts and other entertainments
Email your details to us or use the form on our contact page to get in touch.
A festival for free? It’d be rude not to! After a shift you’re free to enjoy the rest of the day and soak up the atmosphere with the smug satisfaction of a job well done and a bit of enjoyment well-deserved.
Truth is, we need volunteers to help us make the event run smoothly. It’ll probably look great on your CV. Another plus – you get to meet and work with like-minded people.
We recruit volunteers each year to cover before, during and after the festival.
If you’re interested in joining our volunteer team for the festival, please email us or fill the form below with your details.